Beijing – Shanghai

Class: Premium Economy
Date: June 2010

Final Verdict:

A mixed bag but was pleasantly surprised with the product, better than expected – edible food, good legrooms, attentive cabin crew.
Down side is I’ve booked for a business class seat, but was told that it was actually a Premium Economy. Wasn’t their fault but eBookers.com

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RATINGS

with 10 as maximum

overall: 7.6 of 10

at the Airport

Check-in: 8/10

Onboard

Aircraft: 7/10
Cabin crew: 8/10
Responding to request: 9/10
Seat Comfort: 8/10
Legroom: 8/10
IFE (InFlight Entertainment): 5/10
Food quality: 7/10
Food quantity: 8/10
Cabin cleanliness: 8/10


Air China’s A330-300 domestic only configuration at Beijing Capital International

Business Class check in counters

Check-in: 8/10

Check in at Beijing Capital Business Class counter was rather smooth. Little english was spoken but ground staff was more than helpful.

Aircraft: 7/10

Air China deployed an A330-300 on this 2 hour route to Shanghai . This domestic only aircraft had 3 configurations – Business, Premium Economy and Economy class.

Cabin crew: 8/10

Cabin crew greeted passengers onboard the aircraft. Hot towels and juices were given before airborne. They were smiling and pleasant throughout.

Responding to request: 9/10

The crew responded fast on request for water. Premium Economy has a small cabin of 20 seats. 2 dedicated crew was available.

Seat Comfort: 8/10

Air China has just installed this new seats (and cabin) in this fleet. Seat is wider than economy and more comfortable. Headrest is large and comfortable.

Legroom: 8/10

Legroom is the industry standard at 35″-36″

IFE (InFlight Entertainment): 5/10

This is where Air China doesn’t fare well.

TV channels: 6
No Audio Video on Demand. A limited selection of radio stations. Average quality of headphones. Nevertheless its only a 2 hour flight.

Food quality: 7/10

A selection of 2 meals, chicken and vegetarian
The food does taste good for an airline food

Food quantity: 8/10

the quantity is good for a 2 hour flight
Meals consist of mains, starter, fruit, biscuits and cheese, rolls, dessert and drinks.

Cabin cleanliness: 8/10

The cabin are kept clean throughout the 2 hour flight. Washroom was in a good condition.


Conclusion

Thoroughly enjoy the flight, though delayed, the crew was effective and helpful. Will definitely fly with them again.